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The Human Manager

As we progress technologically, so our purely human problems seem to become more and more intractable. In our eagerness to innovate, we unintentionally distort…

Monitor Your Success

All production orientated businesses often establish and maintain planning and monitoring centres variously referred to as “war rooms”, “chart rooms”, “planning centres” and the…

Make Creative Decisions

In decision making, it’s clearly not a good idea to refer every question you have to a superior or an associate, but certainly there…

The Perils of Prejudice

The most effective problem solver is the person who gets all the pertinent facts that can be gathered and weighs them rationally and objectively….

The ‘Profits Now’ Syndrome

One of the greatest  deterrents to sound, healthy corporate growth is “the profits now syndrome”, according to author Robert E. Levinson in his book…

The Intuitive Manager

Intuition may be as important to business decisions as market studies, computerised data or consultants’ reports, an interesting US study has concluded.

5 Ways to drive customer conversion rates in your stores

by Mark Ryski Same-store sales are looking a little flat and you need to find ways to deliver better results. There’s still a scent…

The Five Essential Steps of a Successful Business Turnaround

 by John Treace I have taken part in many business turnarounds in my career, and time and again noticed the same problems, regardless of…

Idea Analysis and Six Hats

By Glen Chapman   The Edward De Bono’s six thinking hats can help us work through creating and analysing ideas, and allow for easier decision…

The Priority Matrix

By Glen Chapman   The priority matrix is a very simple but very effective tool for helping us get through the tasks we have. It…

Planning for success – part II

By Glen Chapman In this article we are going to look at the next two areas of the strategic management process. The first is…

Planning for success – part I

By Glen Chapman Many people spend more time planning their annual holiday then they do planning their life or their business. Mostly this is…